At ok.play, your privacy is not an afterthought — it is a core part of how we build and operate the platform. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and what rights you have under Philippine law.
The key principles behind how ok.play handles your personal information.
All data transmitted between your device and ok.play's servers is protected by 256-bit SSL encryption — the same standard used by Philippine banks. Your personal and financial information is never transmitted in plain text.
ok.play does not sell, rent, or trade your personal information to third-party marketers. Your data is used solely to operate the platform, process transactions, and comply with Philippine regulatory requirements — nothing else.
ok.play fully complies with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules. Your rights as a data subject under Philippine law are respected and upheld at every step.
You have the right to access, correct, and request deletion of your personal data held by ok.play. These rights can be exercised at any time by contacting our Data Protection Officer through the support channels listed in this policy.
ok.play retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. Data that is no longer needed is securely deleted or anonymized.
In the unlikely event of a personal data breach that poses a risk to your rights and freedoms, ok.play will notify the National Privacy Commission (NPC) and affected players within the timeframes required under Philippine law.
Important Notice: This Privacy Policy ("Policy") describes how ok.play ("the Platform," "we," "us," "our") collects, uses, stores, and protects the personal information of users ("Player," "User," "you") who access or use the ok.play platform at okplay.pro and the ok.play mobile application. By registering for or using ok.play, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.
1.1 ok.play is committed to protecting the privacy and personal data of all players who use the platform. This Policy has been prepared in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC).
1.2 This Policy applies to all personal data collected by ok.play through the okplay.pro website, the ok.play mobile application, customer support interactions, and any other channel through which you interact with ok.play.
1.3 This Policy should be read together with ok.play's Terms & Conditions, which are available at /terms-conditions. In the event of any conflict between this Policy and the Terms & Conditions on matters of data privacy, this Policy shall prevail.
1.4 ok.play may update this Policy from time to time. The date of the most recent revision is indicated at the top of this page. Continued use of the platform following any update constitutes your acceptance of the revised Policy.
2.1 For the purposes of the Philippine Data Privacy Act of 2012, ok.play is the personal information controller in respect of the personal data collected through the platform. ok.play determines the purposes and means of processing your personal data.
2.2 ok.play has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Policy and applicable data privacy laws. Contact details for the DPO are provided in Section 14 of this Policy.
2.3 Where ok.play engages third-party service providers to process personal data on its behalf, those providers act as personal information processors and are bound by contractual obligations to process data only in accordance with ok.play's instructions and applicable Philippine law.
3.1 ok.play collects personal data that is necessary to provide the platform's services, comply with regulatory obligations, and maintain the security and integrity of the platform. The categories of personal data we collect include:
ok.play does not collect sensitive personal information as defined under the Data Privacy Act (such as health data, political opinions, or religious beliefs) unless specifically required for responsible gaming compliance purposes, in which case your explicit consent will be sought.
4.1 ok.play uses the personal data it collects for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Registration data, identity data |
| Age and identity verification (KYC) | KYC documents, date of birth, facial image |
| Processing deposits and withdrawals | Financial data, payment method details |
| Providing gaming services and game history | Transaction data, usage data |
| Fraud prevention and security monitoring | Technical data, transaction data, IP address |
| Anti-money laundering (AMLA) compliance | Identity data, financial data, transaction records |
| Responsible gaming monitoring and support | Usage data, wagering history, communications data |
| Customer support and dispute resolution | Communications data, account data |
| Sending service notifications and updates | Email address, mobile number |
| Marketing communications (with consent) | Email address, mobile number, marketing preferences |
| Platform improvement and analytics | Technical data, usage data (aggregated/anonymized) |
| Regulatory reporting to PAGCOR and AMLC | Identity data, financial data, transaction records |
4.2 ok.play will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.
4.3 Where ok.play sends you marketing communications, you may opt out at any time by updating your communication preferences in your account settings or by contacting customer support. Opting out of marketing communications will not affect the delivery of essential service notifications.
5.1 ok.play processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:
6.1 ok.play does not sell, rent, or trade your personal data to third parties for their own marketing purposes. ok.play may share your personal data with the following categories of recipients, strictly on a need-to-know basis:
ok.play shares necessary financial data with payment service providers (including GCash, PayMaya, BPI, BDO, and Metrobank) to process your deposits and withdrawals. These providers are bound by their own privacy policies and applicable Philippine financial regulations.
ok.play may engage third-party KYC verification service providers to assist with identity verification. These providers process your identity documents and facial images solely for verification purposes and are contractually prohibited from using your data for any other purpose.
ok.play is required by Philippine law to share certain personal data and transaction records with regulatory authorities, including PAGCOR, the Anti-Money Laundering Council (AMLC), and the National Privacy Commission (NPC), where required by applicable law or upon lawful request.
ok.play uses third-party cloud hosting, analytics, and security service providers to operate the platform. These providers act as personal information processors and are bound by data processing agreements that restrict their use of your data to the provision of services to ok.play.
ok.play may share personal data with its legal counsel, auditors, and other professional advisors where necessary for the conduct of legal proceedings, regulatory compliance, or professional advice, subject to applicable confidentiality obligations.
Note: All third parties with whom ok.play shares personal data are required to maintain appropriate technical and organizational security measures and to process personal data only in accordance with ok.play's instructions and applicable Philippine law.
7.1 ok.play uses cookies and similar tracking technologies on the okplay.pro website and mobile application to enhance your experience, maintain session security, and gather analytics data.
7.3 You can manage cookie preferences through your browser settings. Please note that disabling essential cookies may impair your ability to use certain features of the ok.play platform.
7.4 ok.play does not use cookies to collect sensitive personal information or to track your activity on third-party websites outside of the ok.play platform.
8.1 ok.play retains your personal data for as long as your account is active and for such additional periods as are required by applicable Philippine law or as necessary to fulfill the purposes described in this Policy.
8.2 The following general retention periods apply:
8.3 Upon expiry of the applicable retention period, ok.play will securely delete or anonymize your personal data in accordance with its data disposal procedures.
9.1 ok.play implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:
9.2 While ok.play takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. ok.play cannot guarantee absolute security but will notify you and the NPC promptly in the event of a data breach that poses a risk to your rights, in accordance with NPC Circular 16-03.
9.3 You are responsible for maintaining the confidentiality of your ok.play account credentials. Please use a strong, unique password and do not share your login details with anyone. Contact ok.play support immediately if you suspect unauthorized access to your account.
10.1 Under the Philippine Data Privacy Act of 2012, you have the following rights in respect of your personal data held by ok.play:
10.2 To exercise any of the above rights, please contact ok.play's Data Protection Officer using the contact details provided in Section 14. ok.play will respond to your request within fifteen (15) business days of receipt, in accordance with NPC guidelines.
10.3 ok.play may need to verify your identity before processing a data subject rights request to ensure that personal data is not disclosed to unauthorized parties.
11.1 ok.play is strictly intended for individuals aged 21 years and above. ok.play does not knowingly collect personal data from individuals under the age of 21. The 21+ age requirement is mandated under applicable Philippine gaming regulations.
11.2 If ok.play becomes aware that it has inadvertently collected personal data from a person under the age of 21, it will take immediate steps to delete that data and close the associated account. Any funds deposited by an underage player will be handled in accordance with applicable regulations.
11.3 If you are a parent or guardian and believe that a minor has registered for an ok.play account, please contact our support team immediately at the contact details provided in Section 14.
12.1 ok.play primarily stores and processes personal data within the Philippines. Where it is necessary to transfer personal data to service providers or infrastructure located outside the Philippines (for example, cloud hosting providers), ok.play will ensure that such transfers are carried out in compliance with the Data Privacy Act and NPC guidelines on cross-border data transfers.
12.2 ok.play will only transfer personal data to countries or organizations that provide an adequate level of data protection, or where appropriate safeguards (such as contractual clauses approved by the NPC) are in place to protect your personal data.
12.3 By using the ok.play platform, you acknowledge and consent to the transfer of your personal data as described in this Section, subject to the safeguards described herein.
13.1 ok.play reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The date of the most recent revision is indicated at the top of this page.
13.2 Where changes to this Policy are material, ok.play will notify registered players by email or through a prominent notice on the platform prior to the changes taking effect. For non-material changes, the updated Policy will be posted on this page with a revised "Last Updated" date.
13.3 Your continued use of the ok.play platform following the effective date of any amendment to this Policy constitutes your acceptance of the revised Policy. If you do not agree to the revised Policy, you must cease using the platform and may request account closure.
14.1 If you have any questions, concerns, or requests relating to this Privacy Policy or ok.play's handling of your personal data, please contact our Data Protection Officer:
ok.play Data Protection Officer
Email: [email protected]
General Support: [email protected]
Available: 24 hours a day, 7 days a week
Response time: Within 15 business days for data subject rights requests
14.2 If you are not satisfied with ok.play's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines:
National Privacy Commission (NPC)
The NPC is the Philippine government authority responsible for administering and implementing the Data Privacy Act of 2012. Complaints may be filed through the NPC's official channels. ok.play encourages players to contact us first so we can resolve any concerns directly and promptly.
14.3 For questions about responsible gaming tools, self-exclusion, or account limits, please visit our Responsible Gaming page or contact support directly.
14.4 For general platform questions, please visit our FAQ page.
Acknowledgement: By using the ok.play platform, you confirm that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. This Policy was last updated on January 1, 2026 and supersedes all previous versions.
Your data is protected, your privacy is respected, and your gaming experience is secure. Join thousands of Filipino players from Manila, Cebu, Davao, and across the Philippines who trust ok.play. Must be 21 years or older to register.
21+ only. Please play responsibly. ok.play operates under applicable PAGCOR regulations.